Privacy Policy
Last Updated: June 2026. Learn how Simply Chat Marketing collects, processes, and protects your operational data and software license credentials.
1. Introduction
Simply Chat Marketing ("we", "us", "our") is dedicated to protecting the privacy and security of our clients, website visitors, and software license holders. This Privacy Policy details how we handle credentials, billing details, and data parameters across our B2B directory scrapers, WhatsApp CRM tools, bulk SMS panels, and email sender systems.
2. Data Ownership and Local Processing
A core principle of Simply Chat Marketing is that **your data belongs entirely to you**.
- Outreach Databases: We do not monitor, store, or cache the telephone numbers, email records, or campaign lists you upload to your WhatsApp CRM or bulk SMS panels. All broadcasts and contacts are processed directly through your custom sender lines.
- Scraped Directories Data: Our B2B directory lead extractors (Google Maps, IndiaMART, JustDial) function locally on your machine or inside your direct sessions. All keywords, locations, search histories, and parsed prospect lists remain entirely inside your local device storage or selected exports (Excel/CSV). We have zero access to your extracted leads databases.
3. Information We Collect
To maintain licenses and facilitate inquiries, we collect basic details when you interact with our services:
- Inquiry Details: When you submit a custom request or contact form, we collect your name, email, WhatsApp phone number, and targeted tool selection to coordinate your setup.
- License Credentials: We store basic registration details, IP address logs, and license key records to prevent credential abuse and verify subscription states.
- Billing Information: All payment details are processed through secure, third-party gateway providers. We do not keep raw credit card or financial passwords on our hosts.
4. How We Use Your Information
We use collectable licensing and support information to:
- Activate and manage your CRM and scraper software licenses.
- Respond to client support requests, feedback inputs, and custom software inquiry submissions.
- Validate licensing conditions and prevent illegal reverse-engineering or software cloning.
- Deliver periodic security updates, product upgrades, and billing notifications.
5. Third-Party Web Services & APIs
Our software products interact with third-party web portals, directory links, and official communication channels (e.g. WhatsApp Business APIs, Google Maps search nodes). Your interactions with these external platforms are governed by their respective privacy terms. We advise checking their conditions to ensure absolute compliance.
6. Data Protection & Security
We apply industry-grade technical protections, host firewall systems, and transport encryption (SSL/TLS) to guard registration lists. We do not sell, distribute, or lease your account information to third-party advertisers or databases.
7. Cookie Usage
Our website utilizes standard session cookies to remember navigation filter categories (e.g., loading products category links from the mega menu) and keep contact forms functional.
8. Policy Revisions
We reserve the right to revise this Privacy Policy at any time to reflect software updates, security developments, or regulation changes. Any changes will be posted immediately with a revised "Last Updated" date.
9. Legal Contact
If you have questions about data processing, security controls, or your license credentials, feel free to email our support group at info@simplychat.com.